Help
Below you will find a list of frequently asked questions with answers. If you have a question that is not answered below, please contact us.
Registration
Q: How much does it cost to register?
A: Nothing. Registration is FREE.
Q: Do I have to register to use the site?
A: No. You can browse and search ads without registering. You should still register, to save time, as the site will remember various preferences for you. If you want to create ads, you will need to register. Registration is FREE.
Pricing and Payment
Q: How Much Do Classified Ads Cost?
A: Private party classified ads can be placed for FREE! Businesses and agents must pay to place an ad. Please see Pricing for more information.
Q: How Long Does a Classified Ad Run?
A: Each ad runs for 7 days.
Creating and Managing Ads
Q: Do I Have to Register to Create Ads?
A: Yes. You must be a registered user to create ads. Registration is free.
Q: I created an ad, but it does not show up in search results. Why?
A: Your ad has not been approved yet. Please check back in 1-3 business days.
Q: I sold my stuff. How do I stop my ad from running?
A: From the My Account page, click on the Stop link to the left of the ad.
Q: What region should I put my ad in?
A: The region you live in. By default the region will be the region you specified on your profile when you registered, but you can change this at any time.
Q: Will my ad be visible in other regions?
A: Yes. All ads are visible in any region. The system will, however, always show a person ads in their region first, then ads from outside their region.
Privacy
Q: I don't want my name, phone number or email address to appear on your site. What should I do?
A: You can have all your personal information remain private. Update your personal privacy preferences from the My Account page.
Q: If all my information is private how can a buyer contact me?
A: When your ad appears, instead of showing your contact information the following appears: "This seller has chosen to remain private. You may contact this seller via anonymous email by clicking here." The prospective buyer completes an on-line form and the system sends you an email without revealing your information to the prospective buyer.
Q: What is your privacy policy?
A: See Privacy Policy for details.
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